Network Operations Specialist

Job Summary:
The Network Operations Specialist is responsible for the daily performance and availability of the organisation’s Local and Wide Area Networks (LAN & WAN). Analyse the network and recommend upgrades/changes; assess the organisation's current and future network needs.

Responsibilities

• Plan and maintain network installation, circuit integration, network equipment maintenance, and operations.
• Configure, monitor, and troubleshoot network issues.
• Monitoring network performance to identify potential problems and help ensure high-performance levels.
• Prepare a monthly network availability report.
• Maintaining the network infrastructure by troubleshooting problems with the Firewall, routers, switches, wireless controller, firewall, wireless access-point, radius server, etc.
• Create BOM for new, faulty and EOL network devices.
• Implement software upgrades or patches on network-related devices.
• Maintaining records of network activity, such as logs of user activity or system performance metrics
• Facilitate Change Management requests and execution according to SOP or MOP.
• Ensure network documentation is up to date.

Requirements:

• Bachelor's degree (B.Sc.) or         Higher National Diploma (HND) in computer science, information technology, computer engineering, or a related field.  
• Minimum 3 - 6 years of working experience in the same or related position.
  
  Cisco and Networking certifications; CCNP, Fortinet NSE4 & Palo-Alto PCNSE
• Experience working with networking protocols, including TCP/IP, IPsec, DMVPN, GRE, VXLAN, VRRP, MPLS, BGP, OSPF, and EIGRP.
• Proficient in leading networking technologies, software-defined WAN (SD-WAN), Wi-Fi 7, and network automation.
• Proficient in Unified Threat Management (UTM) Solutions.
• Excellent communication skills.