Quality Assurance Specialist

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Date: 19 Aug 2025

Location: DANCOM HO-Lagos, DANCOM HO-Lagos

Company: Dangote Industries Limited

JOB SUMMARY:

  • Developing and implementing quality control systems and measures
  • Conducting regular audits and inspections to ensure compliance with quality standards
  • Testing products or services to identify areas for improvement
  • Documenting testing results and maintaining records for later analysis
  • Collaborating with product development teams to establish quality requirements
  • Training team members on quality control measures to enhance product reliability
  • Investigating customer complaints and non-conformance issues
  • Analyzing data to identify areas for improvement in the quality system
  • Reporting on quality metrics and performance to management
  • Continuously studying current and new industry trends and methods to improve quality testing measures.

Key Duties and Responsibilities

  • Develop and implement quality control procedures to ensure compliance with quality assurance standards and guidelines
  • Identify and set quality assurance standards based on understanding customer expectations and industry requirements
  • Conduct audits and inspections to ensure compliance with established quality assurance standards
  • Prepare and present reports and metrics related to quality assurance and compliance activities
  • Plan, conduct, and monitor testing and inspection of materials and products to ensure finished product quality
  • Investigate customer complaints and non-conformance issues
  • Assist in the development of training material for quality assurance and compliance staff
  • Review the implementation and efficiency of quality and inspection systems
  • Collaborate with operations teams to identify areas for quality improvement

Key Requirements:

  • Proven work experience as a Quality Assurance Specialist or similar role
  • Thorough knowledge of methodologies of quality assurance and standards
  • Excellent numerical skills and understanding of data analysis/statistical methods
  • Strong attention to detail and a results-driven approach
  • Reliable and trustworthy
  • Certification of quality control is a strong advantage (ISO 9000 etc.)
  • BSc degree in relevant field