HRIS (HR Information System) Specialist

JOB SUMMARY

The HRIS Specialist is part of the HR Team and maintains the integrity and reliability of the organization’s HRIS (SAP SuccessFactors), ensuring applications meet the needs, requirements, and objectives of the HR department. 

KEY DUTIES & RESPONSIBILITIES

• Collaborates with HR Leaders and organizational leadership to determine the short- and long-term requirements for HRIS modules, and systems
• Assesses current system and utilization; identifies and recommends improvements such as training, customization, and enhancements to maximize value and efficiency of the HRIS.
• Prepares reports and presents analytics insights and findings / recommendations to the GCHRO and other company leaders.
• Collaborates with other analysts (IT) to plan, modify, and customize the HRIS and to test new applications and features.
• Identify training gaps impacting service quality and ensure gaps are addressed through relevant documentation and training materials.
• Prepares training materials, guides, and documentation .
• Provides user training and hands-on support.
• In conjunction with IT, ensures system compliance with data security and privacy requirements.
• Maintains knowledge of trends and developments in HRIS providers, vendors, and technology
• Examines trends in information systems training, materials and techniques and continuously increases both HR knowledge and HRIS application/tools knowledge.
• Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
• Generates standard reports for ongoing customer needs.
• Helps maintain data integrity in systems by running queries and analyzing data.
• Maintains awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies.

KEY REQUIREMENTS

• Understands and uses qualitative/quantitative measurement and data collection design principles.
• Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that arise.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

EDUCATION & EXPERIENCE

• Bachelor's degree in computer science or related field or equivalent work experience. Master's degree in human resource management, MIS, computer science or related degree preferred.
• At least five years related experience required.
• Project Management Professional (PMP®) or equivalent credential preferred.