OFFICE ASSISTANT

Office Assistant – HR/Admin

Location: Apapa, Lagos
Department: Human Resources & Administration

Job Purpose

To provide administrative and clerical support to the HR/Admin Department, ensuring efficient office operations and supporting HR processes.

Key Responsibilities

• Provide general administrative support to the HR/Admin team
• Assist in filing, documentation, and maintaining employee records
• Handle incoming and outgoing correspondence (emails, calls, documents)
• Support recruitment activities (scheduling interviews, candidate coordination)
• Assist with onboarding of new employees
• Maintain office supplies and support inventory management
• Ensure proper record-keeping and compliance with company policies
• Support logistics for meetings, trainings, and HR events
• Perform any other duties as assigned by the supervisor

Qualifications & Requirements

• Minimum of OND (Ordinary National Diploma) in any relevant field
• 0–2 years relevant experience
• Must be smart, proactive, agile and detail-oriented
• Strong communication and interpersonal skills
• Basic proficiency in Microsoft Office (Word, Excel)
• Ability to multitask and work under pressure
• Proximity to Apapa is a strong advantage

Core Competencies

• Organizational skills
• Confidentiality and integrity
• Time management
• Teamwork and adaptability
• Initiative and responsiveness

Key Performance Indicators (KPIs)

1. Administrative Efficiency

• Timely filing and retrieval of documents (Target: 100% accuracy)
• Turnaround time for assigned administrative tasks

2. Record Management

• Accuracy and completeness of employee records
• Compliance with documentation standards (Target: zero audit issues)

3. Support to HR Processes

• Timely scheduling of interviews and meetings
• Smooth onboarding support for new hires

4. Communication Effectiveness

• Prompt handling of emails, calls, and requests
• Feedback from internal stakeholders

5. Office Operations Support

• Availability and tracking of office supplies
• Support for departmental activities and events

6. Attendance & Punctuality

• Adherence to work schedule
• Reliability and responsiveness