IVMS Tracking / Surveillance Officer

IVMS TRACKING / SURVEILLANCE OFFICER

Department: Control Room
Job Title: IVMS Tracking / Surveillance Officer
Employment Type: Full-Time
Work Schedule: 12-Hour Rotational Shifts (Day and Night)

JOB PURPOSE

To monitor and track assigned trucks, ensure accurate operational data capture, prepare tracking and performance reports, and support efficient Control Room operations through the use of tracking applications, Microsoft Excel and other relevant systems. To operate and monitor all systems in the CCTV Center in an efficient manner and ensure that all work is undertaken in compliance with the operating procedures, legislations and codes of practice.

KEY RESPONSIBILITIES

IVMS Tracking

• Monitor and track assigned trucks using approved tracking applications.
• Capture, update and maintain accurate operational and tracking records.
• Prepare tracking reports, dashboards and data analysis for Management.
• Utilise Microsoft Excel, NovaTrack and other relevant applications for operational monitoring and reporting.
• Identify opportunities to improve operational processes and departmental efficiency.
• Maintain effective communication with internal and external stakeholders.
• Perform other duties assigned by Management in line with the requirements of the role.

Surveillance.

• File all cameras status reports and escalate to Line Manager CRI, GMD Cement and other top management.
• Maintaining security by monitoring access to restricted areas and ensuring the proper functioning of the CCTV system.
• Be responsible for overseeing and monitoring Security of all Cement Plants premises, using the CCTV facility
• To monitor the output of various CCTV cameras 24 X 7 X 365 and raise alerts /escalate if any security breach / or potential security breach is noticed.
• Update daily logs and produced reports outlining surveillance activities.

EDUCATIONAL REQUIREMENTS

• Bachelor's Degree or HND in Mathematics, Statistics, Engineering, Computer Science, Information Technology, Logistics, Sciences or any other relevant discipline.
• Relevant certifications in Data Analytics, Microsoft Excel, IT, Logistics or Operations Management will be an added advantage.

WORK EXPERIENCE

• Minimum of 3 – 6 years of experience with 2 years of relevant experience in operations, logistics, truck tracking, data analysis, surveillance or reporting.
• Candidates with additional relevant experience may also be considered.

REQUIRED KNOWLEDGE AND SKILLS

• Good computer literacy, particularly Microsoft Excel.
• Ability to prepare operational reports, dashboards and data visualisations.
• Familiarity with NovaTrack or other vehicle-tracking applications.
• Good analytical, problem-solving and reporting skills.
• Strong written and verbal communication skills.
• Basic knowledge of operational monitoring and control room procedures.

PERSONAL COMPETENCIES

• High level of integrity, honesty and professionalism.
• Strong attention to detail and accuracy.
• Good interpersonal and teamwork skills.
• Effective time management and organisational skills.
• Ability to work under pressure and manage multiple tasks.

GENERAL EXPECTATION

The successful candidate must demonstrate competence, integrity, discipline, accuracy and commitment to operational excellence, contributing to effective truck monitoring, tracking, reporting and overall Control Room performance.