Store Manager - Issuing

Job Summary

The Store Manager - issuing is responsible for overssing materials issuing operations to production, maintenance and site projects ensuring correct material selection, timely issuance, accurate documentation and control to support uninterrupted plant operations while minimizing stock losses and misuse.

Key Duties and Responsibilities

• Manage daily issuing activities to production, maintenance and contractors according to approved requisitions, job cards and work orders.
• Verify requisitions for authorizations, specification and availability before issue; escalate discrepancies.
• Ensure accurate picking, kiting and staging of materials; maintain FIFO/FEFO discipline where applicable.
• Issue materials using ERP/WMS picking and issuing modules and ensure issue documents (Material Issue Note, Requisition Forms) are complete and archived.
• Control issuance of critical spares and high-value items; implement approval matrix for controlled material releases.
• Work with Planning and Maintenance to prioritize urgent breakdown/spare requests and expedite issuance when required.
• Supervise Issuing team: training, rostering, performance appraisals, and coaching on correct idntification of parts and use of tools.
• Conduct regular physical checks of issuing pointes and satellite stores and reconcile differnece with central stores records.
• Ensure zero theft, pilferage and unauthorized issuance through access control, CCTV oversight and strict sign-off procedures.
• Suppoer preventive stock level reviews and suggest recorder/critical level adjustments based on usage trends.

Key Performance Indicators (KPIs)

• Percentage of on-time issues to Maintenance/Production.
• Accuracy of isues (picked vs requested).
• Number of unauthorized or unapproved issues.
• Rate of stockouts for critical spares.

Requirements

Qualification and Experience

• Bachelor's degree or HND in Logistics, Supply Chain, Mechanical/Electrical Engineering or related discipline.
• Minimum of five (5) years stores/issuing experience in heavy industry; experience in cement or large manufacturing preferred.
• Hands-on experience with ERP stores modules and material issue workflows.

Skills and Competencies

• Strong process discipline and accountability.
• Good knowledge of spare parts identification and technical reading of parts.
• Customer-service orientation towards internal stakeholders (maintenance/production).
• Numerical accuracy and record-keeping skills.
• Ability to priritize and manage emergency demands.